Since each private has his ain ideas, needs, in addition to ways for doing things, conflicts are inevitable when people come upwards together at the workplace. Leaders, managers in addition to supervisors must hence larn how to create create these diversities in addition to conflicts inward multidisciplinary teams. They must piece of job amongst their people to develop their agreement of conflict in addition to to hone their capabilities to create create in addition to resolve conflict.
Demonstrate agreement on causes of conflicts
Develop effective techniques inward conflict management
Select the correct model for conflict management
Cultivate the mightiness to empathize causes of conflicts in addition to position areas of conflicts
Develop interpersonal skills for managing conflicts
Adopt the correct tactics in addition to techniques inward seeking conflict resolution
Use conflict assessment tools
Manage anger
Winning commitment of staff
Become an effective squad player
Leaders
Managers
Supervisors
People who desire to know how to create create conflicts.
This programme is designed to endure highly interactive in addition to participative. Peer grouping sharing, discussions, Role-Plays, videos in addition to mini lectures volition endure used. Delegates volition also endure provided amongst sample conflict resolution tools during the training.
Module 1: What is Conflict in addition to Conflict Management
Module 2: Modes to operate In Conflict Management
Module 3: Essential Skills inward Conflict Management
Module 4: Abilities in addition to Tactics For Conflict Management
Module 5: Conflict Assessment Tools
Module 6: Anger Management
Module 7: The Better You
Module 8: Putting It All Together
contact us at 03-5621 3630 ext 517
view our full preparation calendar