Non-Programmed Decisions inward Management
Non-programmed decisions are used for new, unstructured in addition to badly defined problems, which are non-recurring. These decisions bespeak subjective judgement. The top-level of management makes these decisions.
Modern Approaches / Techniques for making non-programmed decisions.
Decision Making inward Management.
1. Brainstorming Technique
The brainstorming technique was developed past times Alex Faickney Osborn, who is called "The Father of Brainstorming."
The role of this technique is to ameliorate work solving past times finding novel or creative solutions. In a brainstorming session, 5 to 10 persons sit down together. The leader of the grouping tells them the problem. All possible ideas are invited to solve the problem. All the ideas are discussed in addition to analysed. Finally, the best sentiment is selected.
2. Delphi Technique
Delphi technique is similar to brainstorming technique, except that the grouping members do non run into aspect upwards to face. The grouping members are located at dissimilar places. That is, inward dissimilar parts of the province or province or fifty-fifty inward other countries.
The grouping members interact / communicate alongside each other through modern tools similar video conferencing. Questionnaires (list of questions nearly the problem) are also used to collect data from the grouping members. Delphi technique gives real practiced solutions for the problems. This is because the grouping members are non influenced past times 1 another, since they do non run into fact to face. The problems are solved apace because this technique utilization all latest technology for the grouping members to interact alongside 1 another.
3. Nominal Group Technique
In Nominal Group Technique, the grouping members intend independently. Each mortal comes upwards alongside his ain ideas. This technique does non permit interaction amid the grouping members at the early on stage. Interaction takes house exclusively later the ideas are presented past times every unmarried fellow member of the group.
4. Quality Circles
Quality Circles was started inward Nihon inward the early on 1960s. Quality Circle is a pocket-size grouping of employees from the same subdivision who volunteer to run into regularly inward companionship to identify, analyse in addition to to solve problems nearly their work.
5. Heuristic Technique
In Heuristic Technique, decisions are made based on experience, dominion of thumb, mutual sense, etc. For e.g. Companies sell their products on an installment the world because they assume that people tin pay product's toll regularly inward installments rather than inward 1 lump pith amount.
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