Objectives (UNTIE)
· U: Understand the element contributing to the electrical flow hypercompetitive concern environment
· N: Never fearfulness of treatment hard customers during a crisis situation
· T: Techniques too the varied approaches to grip dissimilar types of customers
· I: Initiative, creative too innovative (ICI) mind- educate to grip client service
· E: Efficient too effective equally a front end trouble ambassador of the organisation
WHO SHOULD ATTEND?
- Managers, Department heads, Executives, Supervisors
- Aspiring Leaders, Customer service personnel, Support staff
- Promotion candidates, Entrepreneurs too all those who wan to excel inwards the 21st century concern environment.