Introduction To Human Resource Management ↓
Every job organisation unit of measurement needs human resources (manpower) for the conduct of dissimilar job organisation activities. In fact, no organisation tin be or operate efficiently without the back upwards of human resource. Such human resources includes top plane managers, executives, supervisors too other subordinate / lower plane staff / employees. Influenza A virus subtype H5N1 job organisation organisation has to approximate its futurity manpower needs too adjust its manpower planning too evolution programmes accordingly. This is called 'staffing' role of management. Human resources direction is also described equally personnel direction or manpower management.
According to Edwin Flippo, "Personnel Management is the planning, organising, directing too controlling of the procurement, development, compensation, integration too maintenance of people for the purpose of contributing to organizational, private too social goals".
Various areas such equally recruitment too selection, wage payment too industrial relations are covered nether human resources management.
Meaning of Human Resource ↓
In an industrial unit, large issue of persons are employed inward monastic enjoin to conduct diverse operations too activities. This is treated equally human resources or manpower employed. Influenza A virus subtype H5N1 job organisation unit of measurement needs fabric resources equally good equally human resources for the conduct of diverse activities. Of all the "M"s inward direction (such equally Materials, Machines, Methods too Money) the most of import "M" stands for Men i.e., manpower working inward the organisation. It is through manpower/employees that all other ingredients of an enterprise-money, machines, materials, marketing, etc., are managed. In brief, Human Resource (HR) constitutes the most of import too the most productive resources of an industrial / job organisation unit.
It is rightly said that "machines are of import inward the production physical care for but the human being behind the machines is to a greater extent than important". He transforms the lifeless factors of production into useful products. Human resources (HR) is an of import asset of a job organisation unit. Well-trained, loyal too efficient squad of workers brings success too stability to a job organisation unit. This suggests the importance of human resources inward business. People too the organisation inward which they piece of work are inter-related too interdependent. organisation moves towards prosperity solely past times using its available human resources purposefully. Similarly, employees acquire diverse monetary too other benefits through the prosperity of their organisation.
What is Human Resource Development? HRD ↓
Human Resource Development (HRD) way to develop available manpower through suitable methods such equally training, promotions, transfers too opportunities for career development. HRD programmes create a squad of well-trained, efficient too capable managers too subordinates. Such squad constitutes an of import asset of an enterprise. One organisation is dissimilar from some other mainly because of the people (employees) working therein. According to Peter F. Druker, "the prosperity, if non the survival of whatsoever job organisation depends on the performance of its managers of tomorrow." The human resources should live nurtured too used for the do goodness of the organisation.
Importance of Human Resource inward Management ↓
Human resources is most of import resources inward direction too needs to live used efficiently. This is because success, stability too increment of an organisation depend on its powerfulness inward acquiring, utilizing too developing the human resources for the do goodness of the organisation. In the lastly analysis, it is the people (i.e employees) who create promising results too generate a climate conductive to the increment too evolution of an organisation. HR is a highly productive corporate asset too the overall performance of companies too corporations depends upon the extent to which it is effectively developed too utilised. It is the most fragile factor of production too demand non live treated simply equally a commodity to live bought too used inward factories.
According to Peter Drucker, "The role of direction is to deal managers, workers too work". The importance of manpower inward job organisation direction is at nowadays universally accepted. Employees have got a capacity to grow too develop, if suitable opportunities are offered. They give positive response to monetary too non-monetary incentives, preparation opportunities, favorable piece of work surround too motivation. According to Pigors too Myers, "Good direction way getting effective results amongst people". This suggests the importance of human resource.
Human resources is for certain of import fifty-fifty inward this historic menstruum of extensive utilization of figurer technology. This is because machine cannot live used equally a substitute for human encephalon which has capacity to think, assess too react. It is right to tell that human being is a powerfulness rather than human being has a power. Progressive / professional person managements invest huge funds on preparation too evolution of human resources too this suggests the importance of human resources too its contribution inward industrial too economical development. Professionally managed companies inward Republic of Republic of India such equally Larsen too Toubro Ltd, TELCO, Reliance, etc., give special importance too goodness attending to HRD.
The next remark of Shri Dhirubhai Ambani, old chairman of Reliance Industries Ltd. (made inward the 21st AGM held on 3/8/95), is worth noting inward this regard. "Our People : People are assets y'all tin never demonstrate on a residue sheet. Our companionship has a human resources asset of some 12,500 people; 3,000 of which constitute scientific too technical manpower. Every yr nosotros add together over 450 immature professionals. These motivated too well-trained people are the backbone of our business. The squad is immature inward spirit, witting of its responsibilities too committed to edifice globe grade assets for the country".
Definitions of Human Resource Planning - HRP ↓
- Colemn has defined human resources planning equally "the physical care for of determining manpower requirements too the way for coming together those requirements inward monastic enjoin to carry an integrated programme at the organisation".
- Stainer defines manpower planning equally "strategy for the acquisition, utilisation, improvement too preservation of an enterprise's human resources. It relates to establishing chore specifications or the quantitative requirements of jobs determining the issue of personnel required too developing resources of manpower".
Objectives of Manpower / HR Planning ↓
- To ensure optimum utilisation of human resources currently employed inward the Organisation.
- To decide the futurity manpower requirements of the Organisation equally per the demand for renovations, modernisation, expansion too increment programmes.
- To decide the recruitment level.
- To ensure that necessary human resources are available equally too when required.
- To assess futurity accommodation requirements.
- To blueprint the basis for direction evolution programmes so equally to develop the required talents amidst the employees selected.
Advantages / Importance of HRP ↓
- Meeting manpower needs : Every Organisation needs adequate too properly qualified staff for the conduct of regular job organisation activities. Imaginative HRP is needed inward monastic enjoin to come across the growing too changing human resources needs of an organisation.
- Replacement of manpower : The existing manpower inward an Organisation is affected due to diverse reasons such equally retirement too removal of employees too labour turnover. HRP is needed to approximate the shortfall inward the manpower requirement too also for making suitable arrangements for the recruitment too appointment of novel staff.
- Meeting growing manpower needs : The expansion or modernisation programme may live undertaken past times the enterprise. Manpower planning is needed inward monastic enjoin to forecast too come across additional manpower requirement due to expansion too increment needs through recruitment too suitable preparation programmes.
- Meeting challenges of technological surround : HRP is helpful inward effective utilization of technological progress. To come across the challenge of novel engineering scientific discipline existing employees demand to live retrained too novel employees may live recruited.
- Coping amongst alter : HRP enables an enterprise to contend amongst changes inward competitive forces, markets, products, too engineering scientific discipline too authorities regulations. Such changes generate changes inward chore content, skill, issue too type of personals.
- Increasing investment inward HR : An employee who picks upwards skills too abilities becomes a valuable resources because an organisation makes investments inward its manpower either through direct preparation or chore assignments.
- Adjusting manpower requirements : Influenza A virus subtype H5N1 province of affairs may develop in; an organisation when at that spot volition live surplus staff inward i subdivision too shortage of staff inward some other department. Transfers too promotions are made for coming together such situations.
- Recruitment too selection of employees : HRP suggests the type of manpower required inward an organisation amongst necessary details. This facilitates recruitment too selection of suitable personnel for jobs inward the Organisation. Introduction of appropriate selection tests too procedures is also possible equally per the manpower requirements.
- Placement of manpower : HRP is needed equally it facilitates placement of newly selected persons inward dissimilar departments equally per the qualifications too also equally per the demand of dissimilar departments. Surplus or shortage of manpower is avoided too this ensures optimum utilisation of available manpower.
- Training of manpower : HRP is helpful inward selection too preparation activities. It ensures that adequate issue of persons are trained to fill upwards up the futurity vacancies inward the Organisation.
Meaning of Personnel Management ↓
Personnel refer to the employees working inward an organisation. They correspond the manpower which is an of import asset of a job organisation unit. Employees are the existent supporters of a job organisation unit of measurement too they contribute substantially for the stability too prosperity of a job organisation unit. Employees have got diverse problems relating to wage payment, promotions, transfers, working conditions, welfare facilities, preparation too so on. All such problems are treated equally personnel problems. These problems come upwards inside the orbit of personnel direction which is i of import expanse of total job organisation management. Naturally, a separate subdivision called 'Personnel Department' is created inward every organisation. It looks after the personnel problems. The director inward accuse of this subdivision is called personnel manager. He has to perform diverse functions which are responsible inward nature too also delicate. He needs tact too imagination piece dealing amongst personnel problems. He also needs active back upwards of the top direction for dealing amongst personnel problems effectively.
A personnel director must live a specialist inward organisation theory. In addition, he should live an goodness inward the personnel management amongst cognition of relevant Labour laws, procedures too so on. Influenza A virus subtype H5N1 personnel director needs audio academic qualifications, communication skill, broad social outlook, sympathy too consideration for employees. Knowledge of subjects similar philosophy, logic, sociology too ethics is also useful piece discharging his duties too responsibilities. He needs a keen sense of social justice too also rights too involvement of men (employees) at work. Influenza A virus subtype H5N1 personnel director also needs other qualities which are unremarkably required past times a successful manager.
In short, personnel direction deals amongst the people working inward an organisation. It studies too solves their problems inward monastic enjoin to create an efficient, loyal too co-operative labour forcefulness for the do goodness of a job organisation enterprise.
Personnel direction deals amongst "personnel" of the organisation. It is concerned primarily amongst the manpower resources inputs.
Definitions of Personnel Management ↓
- According to Edwin Flippo, "Personnel direction is the planning, organising, directing too controlling of the procurement, development, compensation, integration too maintenance of the people for the purpose of contributing to organizational, private too social goals."
- According to George R. Terry, "Personnel direction is concerned amongst the obtaining too maintaining of a satisfactory too a satisfied, workforce."
- According to British Institute of Personnel Management, inward London, "Personnel direction is that component of direction which is concerned amongst the people at piece of work too amongst their human relationship inside an enterprise."
Features of Personnel Management ↓
- Personnel direction relates to managing people at work. It covers all levels of personnel’s too their needs, expectations too so on. In this sense, it is a comprehensive role too is basically concerned amongst managing people at work.
- Personnel direction is concerned amongst employees, both equally individuals equally good equally a group. The aim of personnel direction is to acquire ameliorate results (for the Organisation) through their involvement, motivation too co-operation. It is a people-oriented physical care for of bringing people too organisations together so that the goals of each are met property.
- Personnel direction is concerned amongst helping the employees to larn too develop their potentialities to the highest plane for their benefits equally good equally for the benefits of their Organisation.
- Personnel direction is inherent inward all organisations equally all organisations (including industrial too commercial) demand manpower for the conduct of their activities. They are concerned amongst recruitment, selection, utilisation too evolution of manpower available. Personnel direction is an integral aspect of total job organisation management.
- Personnel direction is a continuous activity/function inward an Organisation equally personnel problems move on to be equally long equally employees are working inward an Organisation. They demand constant attending equally they may disturb normal working of an Organisation, if neglected.
- Personnel direction aims equally securing willing co-operation of employees for achieving organizational objectives. This is natural equally industrial too other activities tin live conducted solely amongst the back upwards of human resources.
Objectives / Purposes of Personnel Management ↓
- To attain maximum private evolution (self development) of the members of an Organisation too also to utilise available human resources fully too effectively.
- To mould effectively the human resources.
- To flora desirable working relationships betwixt employer too employees too betwixt groups of employees.
- To ensure satisfaction to the workers so that they are freely ready to work.
- To improve the service rendered past times the enterprise to the club through ameliorate employee morale which leads to to a greater extent than efficient private too grouping performance.
- To flora too maintain a productive too self respecting human relationship amidst the members of an Organisation.
- To ensure the availability of a competent too willing workforce to the Organisation for its progress too prosperity.
- To assist Organisation to accomplish its goals past times providing good trained, efficient too holding motivated employees.
- To maintain high morale too goodness human relations inside the Organisation for the do goodness of employer too employees.
- To secure the integration of all the individuals too groups amongst the Organisation past times reconciling individual/group goals amongst those of an Organisation.
Functions of Personnel / HR Management ↓
The functions of HRM are direct or indirectly related to the human resources available inward the organisation. HR director has to perform the basic functions of direction inward the expanse of HRM. These managerial functions include planning, organising, directing too controlling the manpower of his department. The operative functions of the HRM include procurement of manpower, evolution of manpower, too payment compensation to manpower too so on. In short, HRM involves the next functions too these functions are to live performed past times the HRM subdivision of the Organisation:
Functions of Personnel / HR Management are :-
- Procurement of manpower : Procurement way acquiring or resourcing the human resources or the manpower required past times an Organisation from time-to-time. Such procurement volition live from the work market. The basic regulation inward procurement is "right human being for the right job". The procurement role includes manpower planning too forecasting, recruitment, selection, appointment, placement too induction of employees so equally to have got a squad of efficient too capable employees for the benefits of the Organisation. Even promotions too transfers are covered past times this broad personnel function. At present, scientific methods are used for recruitment too selection of most suitable manpower for the do goodness of the Organisation.
- Training too Development of manpower : Development of manpower (human resources development) way planning too execution of the preparation programmes for all categories of employees inward monastic enjoin to develop novel skills too qualities required for working at the higher level. Manpower evolution is possible through preparation programmes too non simply past times offering attractive reward to workers. Such manpower evolution (possible through systematic preparation programmes) is required for coming together the growing too changing needs of manpower along amongst the expansion too diversification of job organisation activities. Executive evolution programmes are introduced for the do goodness of higher plane managers. Promotions too transfers are possible when manpower evolution programmes are introduced regularly. Similarly, futurity manpower requirement volition live met properly through such manpower evolution programmes. This suggests the importance / significance of human resources development. It aims at educating too preparation employees for the improvement of overall performance of an Organisation. HRD programmes are for education, preparation too evolution of existing manpower inward an Organisation. This is for facing novel problems too challenges probable to develop inward the close future.
- Compensation payment too reward to manpower employed : One role of HRM subdivision is to pay compensation (in monetary form) to employees for the services rendered. For this, a fair scheme of remuneration payment (wages too salaries) needs to live introduced. Remuneration to employees should live attractive so that the labour forcefulness volition live satisfied too disputes, etc., volition live minimized. Fair wage payment acts equally a motivating factor. Along amongst compensation payment, HRM also deals amongst reward system. It is a type of appreciation of particular goodness piece of work too offering some monetary or non-monetary incentive to suitable employees.
- Integration of interests of manpower too the Organisation : Manpower is interested inward wage payment piece Organisation is interested inward higher profits, consumer loyalty marketplace reputation too so on. Personnel direction has to reconcile the interests of the private members of the Organisation amongst those of the Organisation. This volition ensure cordial industrial relations. Reconciliation of individual, social too organizational goals too involvement is i challenge earlier HRM.
- Maintenance of manpower : This HRM role relating to maintaining of satisfied manpower inward the Organisation through the provision of welfare facilities. For this attending needs to live given to wellness too security measures, maintenance of proper working weather condition at the piece of work place, provision of welfare facilities too other non-monetary benefits so equally to create efficient too satisfied labour forcefulness amongst high morale. Even collective bargaining too workers participation come upwards inside this broad personnel function. Maintenance of stable manpower is hard due to the availability of ample work opportunities.
- Provision of welfare facilities : Employees are offered diverse welfare facilities. They include medical, educational, recreation, housing, carry too so on. These facilities are given for raising their efficiency too also for making their life happy. Welfare facilities create efficient too satisfied Labour force. To innovate novel labour welfare facilities too to maintain the existing facilities is i of the functions of HRM.
- Miscellaneous functions : Misc. functions performed nether personnel direction are :-
- Maintenance of service records of employees,
- Promotions too transfers of employees,
- Maintaining cordial industrial relations,
- Introduction of rational grievance procedure,
- Performance evaluation of employees,
- Career planning of employees,
- Maintenance of discipline, administering the policies amongst regard to disciplinary activity too compliance of diverse labour laws,
- Restructuring of the Organisation,
- Formulating HRM strategy, etc.
These HRM functions demand to live performed regularly for the do goodness of employees too also for continuity inward the production activities of the Organisation.
W.R. Spriegel has divided the functions of personnel direction / HRM subdivision into the next half-dozen broad categories :-
- Employment
- Promotion, Transfer too Termination.
- Training.
- Wages too other incentives.
- Service activities (welfare activities).
- Collective bargaining too workers' participation.
As per Indian Institute of Personnel Management (IIMP at nowadays called NIPM), the Personnel / HRM functions are classified equally noted below :-
- Improvement of industrial relations,
- Promotion of articulation consultation,
- Helping direction to formulate a labour policy too improving communication betwixt direction too employees,
- Advising direction on the fulfillment of statutory obligations relating to safety, wellness too welfare of the employees,
- Improving mill amenities too welfare provisions, and
- Advising the direction on the preparation too futurity instruction of employees.
In the HRM department, diverse sections are created inward monastic enjoin to give attending to diverse functions which are basically HRM functions. The functions (as noted above) are varied inward character. These are functions of HRM too also the functions of personnel management. They are of import too needs constant attention. Efficient, satisfied too co-operative labour forcefulness tin live created past times giving proper attending to diverse personnel functions.
Recruitment And Selection ↓
Recruitment too selection constitute staffing role of management. Scientific selection ensures right human being for the right job. For creating a squad of efficient, capable too loyal employees, proper attending needs to live given to scientific selection of managers too other employees. The conventional approach of selecting managers inward a casual mode is at nowadays treated equally outdated too is existence replaced past times scientific too rational approach. The basic regulation inward selection is "right human being for the right job" too tin live achieved solely through scientific recruitment too selection.
Meaning of Job Analysis ↓
Job analysis is prior to recruitment. Job way a task or a specific activity to live performed inward i or the other subdivision of a production unit. Clear agreement of the chore is called chore analysis. It creates a proper background for recruitment too selection. Job analysis is the physical care for of collecting all relevant information relating to the job. This information relates to the nature too features of a chore too the qualities too qualifications required for performing the chore efficiently. Job analysis provides basic information which facilitates scientific recruitment too selection.
According to Edwin Flippo, "Job analysis is the physical care for of studying too collecting information relating to the operations too responsibleness of a specific job."
Benefits of Job Analysis ↓
- Facilitates proper publicity of jobs : Exact details of the chore too the qualifications, qualities, etc., required tin live notified inward the promotion because of chore analysis. Scrutiny of applications too selection of suitable candidates is made manageable, slow too quick.
- Facilitates appropriate selection of psychological tests : Psychological tests tin live adjusted just equally per the demand of the chore due to the availability of details from chore analysis.
- Facilitates purposeful interviews : Interviewers should live given the details of chore analysis earlier interviewing the candidates. This makes the interviews relevant equally the candidates are judged accurately inward the low-cal of details of chore analysis.
- Facilitates appropriate medical show : Even the medical show is adjusted equally per the information available from chore analysis.
- Facilitates scientific selection too placement of candidates : Job analysis makes the selection piece of work accurate. The tragedy of misfit is avoided. In addition, proper placement (as per qualifications too qualities) of employees is possible due to chore analysis.
- Facilitates scientific promotions too transfers : Promotions too transfers acquire easy, quick too accurate on the basis of information of chore analysis.
- Facilitates impartial performance appraisal : Influenza A virus subtype H5N1 companionship tin brand scientific too impartial performance appraisal of its employees amongst the assist of chore analysis data.
- Useful for providing preparation : Job analysis suggests the qualities necessary for performing specific job. This information tin live used inward a purposeful mode piece framing preparation programmes for jobs.
- Useful for fixing wage construction : Job analysis indicates relative worth of each chore inside the Organisation. This information is useful for fixing wage rates for dissimilar categories of workers.
- Facilitates redesigning of jobs : Job analysis gives the details of dissimilar jobs too facilitates redesigning of jobs so equally to improve operational performance or to enrich chore content too employee improvement.
Meaning of Recruitment ↓
Recruitment way to approximate the available vacancies too to brand suitable arrangements for their selection too appointment. In the recruitment process, the available vacancies are given broad publicity too suitable candidates are encouraged to submit applications so equally to have got a puddle of eligible candidates for scientific selection.
In recruitment, information is collected from interested candidates. For this dissimilar sources of recruitment such equally paper advertisement, work exchanges, internal promotions, etc., are used. In the recruitment, a puddle of eligible too interested candidates is created for the selection of most suitable candidates. Recruitment represents the get-go contact that a companionship makes amongst potential employees.
Recruitment is a positive role inward which publicity is given to the jobs available inward the organisation too interested candidates (qualified chore applicants) are encouraged to submit applications for the purpose of selection.
Definition of Recruitment ↓
According to Edwin Flippo, "Recruitment is the physical care for of searching for prospective employees too stimulating them to apply for jobs inward the Organisation."
Need for Recruitment ↓
The demand for recruitment may live due to the next reasons / situations :-
- Vacancies : due to promotions, transfers, retirement, termination, permanent disability, expiry too labour turnover.
- Creation of novel vacancies : due to growth, expansion too diversification of job organisation activities of an enterprise. In addition, novel vacancies are possible due to chore respecification.
Meaning of Selection ↓
Selection is adjacent to recruitment. It is the physical care for of choosing the most suitable candidates (Properly qualified too competent) out of many interested candidates. It is a physical care for of selecting the best too rejecting the rest. In this selection process, interested applicants are differentiated inward monastic enjoin to seat those amongst a greater likelihood of success inward a job. Such candidates are selected too appointed.
Selection is a negative role equally it relates to elimination of unsuitable candidates. 'Right human being for the right job' is the basic regulation inward selection. Selection of suitable candidates is a responsible type of piece of work equally selection of unsuitable persons for jobs creates novel problems earlier the job organisation unit. For appropriate selection, scientific physical care for needs to live followed.
Recruitment too selection are Supplementary Activities ↓
In recruitment prospective employees are encouraged to apply for the jobs too inward the selection; the most suitable candidates are selected out of the puddle of applicants. The purpose of both is to have got the most suitable too most capable candidates for the Organisation out of a puddle of available too interested candidates. The recruitment physical care for widens the orbit for selection too provides broad alternative for the selection of best candidates out of many interested. Recruitment too selection demand lengthy too scientific physical care for peculiarly inward the instance of managerial posts. Such lengthy physical care for must live followed for scientific selection of employees.
Sources of Recruitment too selection are Supplementary Activities ↓
Sources of recruitment are the outlets through which suitable candidates are available. The Following nautical chart shows the sources of recruitment at supervisory too managerial levels.
Steps In The Scientific Selection Process ↓
In the selection procedure, out of the available / interested candidates, the best i is selected through written test, psychological tests, personal interview too medical examination. Such lengthy physical care for is followed inward monastic enjoin to select the most suitable candidate. Selection physical care for is a screening process. It is a type of hurdle race to the candidates. Final selection is possible solely when the candidate completes this hurdle race successfully. Lengthy selection physical care for is needed for scientific selection of candidates.
Steps involved inward the selection physical care for are :-
- Job Analysis : chore analysis prepares proper background for recruitment too selection. It gives details of a chore to live performed too the human qualities too qualifications required for performing that chore efficiently. Scientific selection is possible solely when it is made inward the low-cal of the details available from chore analysis. Job way an activity performed inward i or the other subdivision of a job organisation unit. Influenza A virus subtype H5N1 chore includes diverse positions. Clear too detailed agreement of the chore is called chore analysis or chore study.
- Advertisement : This medium is widely used for recruitment of all categories of personnel. Though quite costly, it provides a broad alternative equally it attracts large issue of candidates from all over the country. The qualities too qualifications expected from the candidates are usually mentioned inward the advertisement.
- Collection of Applications Blanks : In this step, applications amongst necessary details are collected from interested candidates. Some companies give promotion inward the press too enquire interested candidates to submit applications on a prescribed form.
- Scrutiny of Applications Received : After the lastly appointment fixed for the receipt of applications, officeholder from the personnel subdivision starts the scrutiny of applications received. Incomplete applications are unremarkably rejected. Applicants, who do non possess required qualifications, experience, etc., are also rejected. Along amongst this, the certificates, testimonials too references are checked.
- Written Tests : After the scrutiny of applications, a lastly listing of candidates for written tests is prepared. The purpose of such tests is to justice the cognition of the candidate too also to observe out his :-
- Intelligence,
- Aptitude,
- Capacity,
- Interests and
- Suitability for a specific job.
- It is also possible to refuse candidates whose performance inward such written tests is non upwards to the mark. Testing of candidates is a lengthy physical care for peculiarly when the issue of applicants is large. In such testing, the physical care for of elimination tin live introduced. For example, all candidates may live invited for the get-go show and' the candidates amongst pitiable performance inward the get-go show demand non live called for the minute test.
- Psychological Tests : The psychological tests given to candidates include the next tests :-
- Intelligence test,
- Aptitude test,
- Interest test,
- Achievement test,
- Analytical test,
- Performance test,
- Synthetic show and
- Personality test.
- Personal Interview : The candidates who have got shown reasonably goodness performance inward the written show too psychological tests are called for personal interview. Interview technique is used extensively for the selection of managerial posts. This interview is conducted past times i interviewer or past times a grouping of interviewers including top officers of the companionship too other professional person experts. The candidate is asked diverse questions virtually his qualifications, experience, job solid unit of measurement background too performance inward the written show too psychological tests past times the interviewers during the class of the interview. In this lastly interview, an effort is made to justice overall personality of the candidate. The selection commission notes the plus too minus points of every candidate too selects the best candidates for appointment past times applying sure uniform norms. Here, 'short-listing of candidates' is done for lastly selection equally per the demand of the organisation. The lastly selection depends partly on the performance of the candidate inward the tests too also on the performance inward the personal interview.
- Reference Check : The candidate is required to give at to the lowest degree ii references which may live :-
- Educational,
- Social and
- Employment.
- Medical Examination : The purpose of medical show is to justice the full general wellness too physical fitness of the candidate. Candidates who are non physically jibe for the specific chore are rejected fifty-fifty when they demonstrate goodness performance inward the tests too personal interview. Medical show is taken inward the instance of all candidates earlier appointment. In instance of sure jobs, the show is of a full general nature. However, medical show has special importance inward armed forces.
- Final Selection for Appointment : The selection physical care for comes to an destination when the lastly appointment missive of the alphabet is sent to the candidate amongst a asking to bring together the organisation on a particular date. This way the 'job is offered to the selected candidate' too he is asked to bring together the organisation inside a specific fourth dimension limit.
Psychological Tests / Selection Tests ↓
For scientific selection of candidates (particularly for higher plane / executive plane posts) dissimilar types of tests are given to candidates equally per the requirements of the postal service for which selection is required to live made. Such tests include written test, merchandise show too psychological tests. The basic purpose is to justice the knowledge, skills, intelligence, aptitude, etc., of the candidate earlier his selection. It is also possible to refuse the candidates who demonstrate pitiable performance inward such tests. The possible performance of the candidate inward the futurity tin live judged amongst the assist of such tests. Such tests demand to live conducted inward a systematic mode too non equally a mere formality. The assistance of experts should live taken piece conducting such tests. In addition, the results of such tests should live used piece taking lastly determination regarding selection of the candidate. Such tests are peculiarly useful for the selection of supervisory staff inward an Organisation.
Important Psychological Tests ↓
- Intelligence show : Intelligence show is useful for judging the intelligence of a candidate. According to the industrial psychologist, "General intelligence is the capacity of a mortal for comprehension too logical reasoning." Previously solely the passing certificates of sure examinations were universally accepted equally evidence of intelligence. After long experience, employees discovered that such certificates were non ever really reliable equally they quest solely paper qualifications. Fortunately for them, ii French psychologists. Simon too Binet had developed inward 1916 suitable Intelligence Tests to mensurate full general intelligence. According to these tests, intelligence of a mortal or his intelligence quotient (I.Q.) tin live measured past times his performance inward the test.
- Vocational aptitude show : Vocational aptitude has been defined equally "the capacity or latent powerfulness of an private to larn a job, given the necessary training." It has been claimed that vocational aptitude is equally of import too perchance to a greater extent than of import than full general intelligence for success on a job. It is, so necessary to ascertain the vocational aptitude of a candidate earlier lastly selection.
- Analytical show : For the purpose of analytical tests, a chore is get-go analyzed inward terms of such qualities equally speed, dexterity, observation, etc. Terms are too then devised to mensurate the plane to which a candidate possesses these qualities. Dr. Munsterberg, an industrial psychologist inward the US, had get-go devised such tests for the selection of telephone operators for the American Telephone too Telegraph Company. He had also devised similar tests for the selection of inspectors for inspection of ball bearings for an American wheel manufacturer. These tests had produced satisfactory results.
- Synthetic show : In instance of jobs which are complex too so cannot live analyzed too for which analytical tests cannot live developed, synthetic tests have got been evolved. The essence of these tests is that the candidate is presented a complex situation, to a greater extent than or less similar to the i which he volition have got to human face inward his chore but on a miniature scale too he is asked to handgrip the situation. His performance inward such a show indicates his aptitude for the job. medico Munsterberg had devised such a show for the selection of tram drivers for a Tram Company inward the United States. Today, a similar show is existence used for the selection of motor too truck drivers.
- Trade show : Trade show is necessary too useful inward the instance of jobs which involve technical work. For example, a stenographer or a typist should live given suitable show inward monastic enjoin to justice his powerfulness to choose dictation or type. Similar merchandise tests tin live given to welders, machine operators too so on. Workers tin live given such tests inward monastic enjoin to observe out their capacities for the type of chore for which they are existence considered.
- Personality show : Personnel managers have got come upwards across many individuals amongst the necessary intelligence too the vocational aptitude, too nevertheless did non show successful inward the jobs for which they are selected. Industrial psychologists felt that they powerfulness non have got a suitable personality or temperament too began to develop tests to mensurate personality traits. Protective show is i such test. Its essential characteristic is that it induces a candidate to bring out his inner or existent personality.
Advantages Of Psychological Tests In SP ↓
Note:- Here, SP = Selection Procedure
- Objective comparing of candidates possible.
- Incompetent candidates are eliminated.
- Suitable candidates are given proper placement.
- Right human being to the right chore is achieved.
- Achievements of the candidates are verified.
- Compatibility of the candidate tin live found out.
- Mental qualities of candidates are evaluated.
- Overall powerfulness of the candidates is measured.
- Application of cognition is found out.
- Accuracy inward selecting employees.
Importance / Role of Personal Interview In SP ↓
Interviewing is the most 'popular chemical factor inward the selection procedure'. It plays a crucial role inward the selection procedure. For bulk of executive posts, it is supplemented past times written too other tests. Personal interview offers many benefits to the companionship too also to the candidates.
Management Development Training too Methods ↓
Meaning of Employee Training ↓
Training is adjacent to selection. Influenza A virus subtype H5N1 worker selected / appointed inward an Organisation needs proper training. This enables him to perform the chore correctly too also amongst efficiency. Similarly, a director needs preparation for promotion too for his self improvement. Employees are at nowadays given preparation forthwith after appointment too thereafter from fourth dimension to time. Training is used equally a tool / technique for management/executive development. It is used for the evolution of human resources working inward an Organisation. In fact, preparation is the watchword of nowadays dynamic job organisation world.
Training way giving information, cognition too instruction inward monastic enjoin to develop technical skills, social skills too administrative skills amidst the employees. According to Edwin Flippo, preparation is "the human activity of increasing the cognition too science of an employee for doing a particular job."
Training is necessary due to technological changes chop-chop taking house inward the industrial field. It is also essential along amongst the introduction of novel techniques, novel methods too so on. It is necessary for developing overall personality of employees too also for developing positive mental attitude towards beau employees, chore too Organisation where he is working.
Training of employees is the responsibleness of the direction / employer. Expenditure on such preparation is an investment for manpower evolution too gives goodness dividend inward the long run. Employees should choose the do goodness of preparation facilities provided for raising their efficiency too also for self-development. Training demand non live treated equally a penalty but an chance to learn, to grow too to develop for jobs at the higher levels.
Types of Training ↓
Different types of preparation are :-
- Induction training,
- Job training,
- Training for promotion,
- Refresher training,
- Training for managerial development, etc.
Induction preparation aims at introducing the organisation to a newly appointed employee. It is a curt too informative preparation given forthwith after joining the organisation. The purpose is to give "bird's eye-view" of the organisation to an employee. Job preparation relates to specific chore too the purpose is to give suitable information too guidance to a worker so equally to enable him to perform the chore systematically, correctly, efficiently too finally amongst confidence.
Training for promotion is given after the promotion but earlier joining the postal service at the higher level. The purpose is to enable an employee to adjust amongst the piece of work assignment at the higher level. The purpose of refresher preparation is to update the professional person skills, information too experience of persons occupying of import executive positions. Training for managerial evolution is given to managers so equally to heighten their efficiency too thereby to enable them to choose higher positions. Influenza A virus subtype H5N1 companionship has to brand provision for providing all types of training.
Objectives of Training ↓
- To heighten efficiency too productivity of employees too the Organisation equally a whole.
- To create a puddle of well-trained, capable too loyal employees at all levels too thereby to brand organisation to come across the futurity needs of an organisation.
- To provide opportunities of increment too self-development to employees too thereby to motivate them for promotion too other monetary benefits. In addition, to give security too security to the life too wellness of employees.
- To avoid accidents too wastages of all kinds. In addition, to develop balanced, good for y'all too security attitudes amidst the employees.
- To come across the challenges posed past times novel developments inward scientific discipline too technology.
- To improve the character of production too thereby to create marketplace demand too reputation inward the job organisation world.
- To develop cordial labour direction relations too thereby to improve the organisational environment.
- To develop positive mental attitude too behaviour pattern required past times an employee to perform a chore efficiently. In other words, to improve the civilization of the Organisation.
- To preclude manpower obsolescence inward an organisation.
- To develop sure personal qualities amidst employees which tin serve equally personal assets on long term basis.
Importance of Training ↓
(A) Benefits of Training To Employer / Management
- Training raises the efficiency too productivity of managers. It also improves the performance of workers due to their motivation.
- Training improves the character of production. It also reduces the book of spoiled piece of work too wastages of all kinds. This reduces damage of production too improves quality.
- It reduces accidents equally trained employees piece of work systematically too avoid mistakes inward the piece of work assigned.
- Training reduces expenditure on supervision equally trained employees choose involvement inward the piece of work too demand express supervision too control.
- Training brings stability to labour forcefulness past times reducing turnover of managerial personnel.
- Training raises the morale of employees.
- Training creates skilled too efficient manpower which is an asset of an industrial unit.
- Training moulds attitudes of employees too develops cordial industrial relations.
- Training reduces absenteeism equally trained managers observe their chore interesting too prefer to rest nowadays on all working days.
- Training facilitates the introduction of novel direction techniques too also novel production techniques including automation too figurer technology.
- Training creates a puddle of trained too capable personnel from which replacements tin live drawn to fill upwards up the loss of telephone commutation personnel due to retirement, etc.
- Training provides proper guidance too instructions to newly appointed executives too assists them to adjust properly amongst the chore too the organisation.
(B) Benefits of Training to Managers / Employees ↓
- Training creates a feeling of confidence amidst the employees. It gives personal security too security to them at the piece of work place.
- Training develops skills which human activity equally valuable personal assets of employees.
- Training provides chance for quick promotion too self-development to managers.
- Training provides attractive remuneration too other monetary benefits to employees.
- Training develops adaptability amidst employees. It updates their cognition too skills too keeps them fresh. It genuinely refreshes the mental outlook of employees.
- Training develops positive mental attitude towards piece of work assigned too thereby creates involvement too attraction for the chore too the piece of work place.
- Training creates an mental attitude of usual co-operation too agreement amidst the managers. Such mental attitude is useful non solely at the piece of work house but also inward the social life.
Meaning of Management Development / Managerial Training ↓
In add-on to preparation for operative staff, an organisation has to choose steps for preparation managers. Such preparation programmes are called 'managerial evolution / executive evolution programmes. Managerial talent is the most of import asset that a companionship tin possess. Management evolution ensures that equally too when the demand for managers arise, suitably qualified persons are ready to fill upwards the vacancies.
Managerial evolution consists of all way past times which executives larn to improve their performance. It is designed to improve the effectiveness of mangers inward their nowadays jobs too to prepare them for higher jobs inward future. Managerial evolution aims at helping the mangers to realise their total potential.
Management evolution is a way to improving the civilization of the Organisation so that it could live geared to excellence. "People displace organisations non machines."
According to P. N. Singh, "Management evolution is an activity designed to improve the performance of existing managers, provide a furnish of managers to come across the demand of organisations inward futurity too extend the agreement of the direction activity past times drawing from the next iii resources areas :- (a) Knowledge, (b) Experience, too (c) Trainee himself."
Need / Importance of Management Development ↓
According to Edwin Flippo, "No organisation has a alternative of whether to develop employees or not, the solely alternative is that of method." The demand for direction evolution is good accepted inward the nowadays business, which is fast changing due to technological too social developments.
- Shortage of trained managers : Talented too matured managers are non easily available. It is non possible to appoint managers from exterior for the telephone commutation managerial posts. The ameliorate alternative is to select talented persons equally trainee managers too develop their qualities through special preparation too wider exposures. In this way, the organisation tin create its ain squad of talented managers to Pb the whole Organisation.
- Complexity of direction jobs : The jobs of managers are at nowadays complicated too to a greater extent than challenging. They demand varied skills for dealing amongst the complex organizational problems. For this, talented persons should live selected too proper preparation should live given to them.
- Technological too social changes : Rapid technological too social changes are taking house inward the job organisation world. In India, such developments are fast taking house along amongst the liberalization too globalisation of business. Managers should live given proper preparation too exposure inward figurer applications too information technology.
- Management obsolescence : Executive obsolescence occurs due to mental deterioration too aging process. This tin live corrected past times offering self-development opportunities to managers. In fact, self-development must move on throughout the career of an executive.
- Complexity of job organisation direction : Business direction is becoming really complicated due to authorities legislations, marketplace competition, social pressures too consciousness amidst consumers. Well-trained too matured managers are so required. Such managers are non available easily. The best way is to prepare existing managers through direction evolution programmes.
(B) Methods of Management Development / Managerial Development ↓
For direction development, several methods / techniques are used. These methods tin live divided into ii broad categories, namely,
- Internal or On the chore methods, and
- External or Off the chore methods.
(A) Internal Training Methods / On The Job Methods
- Coaching : Coaching on the chore coaching is a method past times which a superior teaches chore cognition too skills to a subordinate manager. He briefs the trainee executive virtually what is expected of him too how it tin live done. The superior also checks the performance of his subordinate too guides him to improve his shortfalls too deficiencies. The superior acts equally a friend too guide of his subordinate. Coaching method favours learning past times doing. Its effectiveness depends on the capacity too the involvement taken past times the superior too also past times the subordinate. The superior should adopt a positive approach inward the coaching physical care for too assist the subordinate inward achieving self-development. Coaching has sure limitations. For example, a trainee director cannot develop much beyond the limits of his ain superior's abilities. Similarly, the success of coaching method depends on the involvement too inaugural taken past times the trainee - manager.
- Counselling : Under this method, the subordinate wanting advice approaches his superior. Counselling is provided inward matters relating to the job. However, on asking from the subordinate, counselling may also live offered on matters non direct related to the job. There is two-way dialogue betwixt the subordinate too the superior to observe solution to his problem. Counselling provides emotional stability to trainee - subordinate.
- Understudy assignment : An understudy is a trainee-manager who is to assume the total duties too responsibilities of the seat currently held past times his superior, when the afterwards leaves his postal service due to retirement, transfer or promotion. Here, a departmental director (head) selects i of his suitable subordinates to acquire his understudy. As an alternative, the personnel subdivision may brand the selection of understudy. The departmental director volition guide him (i.e. understudy) to larn his chore too deal amongst the problems that human face upwards the director daily. The understudy volition larn the chore of his superior through observation too participation inward the decision making. He may live given specific problems to study too to brand recommendations for solving them. The understudy volition live given wider exposure too an chance to develop capacity to deal amongst hard problems too complex situations.
- Job Rotation : It involves transfer of executives from i chore to another. The aim of chore rotation is to broaden the knowledge, skills too outlook of executives. This method tin live used inward the instance of direction trainee too also inward the instance of an existing director due for promotion. Job rotation method is also useful for providing diversity of chore experience to managers.
Advantages of Job Rotation
- It brings all departments on the same basis equally executives displace from i subdivision to other.
- Job rotation facilitates inter-departmental cooperation. New procedures are introduced inward departments along amongst the rotation of managers.
- The do goodness of wider exposure is available to trainee manager.
- There is absence of monotony inward the preparation physical care for due to chore rotation.
- The piece of work of departments is affected due to frequent changes of executives for preparation purpose.
- The trainee director finds it hard to adjust himself to his novel bosses.
- Even the executives are non inward a seat to have got specialized cognition too preparation inward i particular branch of work.
- Frequent changes of seat of executives may also touching on their morale.
- Delegation : Delegation is i to a greater extent than internal method of direction development. The performance of subordinates may non improve unless additional responsibleness too authorization are delegated to them. Making the subordinates to accomplish a particular target through delegation is i way past times which subordinates volition larn to grow too develop independently. They volition develop leadership qualities too decision-making skills, which are necessary for a goodness manager.
- Appointment equally 'Assistant to' : Influenza A virus subtype H5N1 junior executive may live appointed equally 'Assistant to' senior executive for the purpose of preparation too practical experience. Here, the junior executive is given exposure to the chore of senior executive too he teams novel techniques piece providing assistance to his boss. This broadens his viewpoint too makes him ready for futurity promotions. The superior executive also gets the do goodness equally he tin delegate some of his responsibilities to the assistant too also acts equally guide of his assistant.
- Membership of Committees : Inter-departmental committees are unremarkably created for bringing co-ordination inward the activities of dissimilar departments. Managers from dissimilar departments are taken on such committees. Junior managers are also given membership of such committees so equally to give them a broader exposure to the viewpoints of other departmental heads. Ad hoc commission of executives is also constituted too is assigned a specific job for study. Such commitee assignments offering chance of preparation to junior executives, equally they have got to study the job inward depth too brand recommendations.
- Project Assignment : In the projection assignment method, a trainee director is given a projection that is closely related to the piece of work of his department. The projection relates to specific job faced past times the department. Here, the executive has to study the projection on his ain too brand recommendations for the consideration of the departmental head. Such assignment provides valuable experience to the trainee too develops problem-solving attitude, which is i essential requirement of an executive.
- Promotions too Transfers : Promotions too transfers are ii to a greater extent than internal methods of direction development. Promotion gives an chance to a director to acquire novel skills required for the chore at the higher level. It motivates him for self-improvement. Transfer also facilitates the broadening of viewpoint required for higher positions. It gives an chance to piece of work at dissimilar positions too develop.
(B) External Methods of Management Development / Off The chore Methods ↓
- Universities too Colleges : The universities too colleges, now, provide facilities of direction education. Here, instruction is given through lectures, discussions, domicile assignments, tests too examinations. In India, Bombay University (MU) has its Jamnalal Bajaj Institute of Management Studies (JBIMS) for diverse direction evolution courses. Colleges affiliated to the Universities also conduct DBM, MBA too other direction evolution programmes for the executives from job organisation sector. Candidates working at managerial levels inward companies are unremarkably selected for such preparation programmes.
- Management Institutions : Along amongst the universities too colleges, at that spot are direction preparation institutions such equally NITIE, Bombay Management Association, too Productivity Councils too so on. These institutes run special preparation courses for graduates interested inward direction instruction too also orientation programmes for existing managers from populace too private sector enterprises. Companies tin depute their managers for curt orientation courses too update the cognition too information of their managers inward specific areas. Even seminars, workshops too conferences are arranged for the preparation of managers past times diverse associations such equally chambers of commerce too export promotion councils.
- Role-playing : Role-playing has been defined equally "A method of human interaction, which involves realistic behaviour inward the imaginary situations." It is peculiarly useful for learning human relations too leadership training. Its objective is to heighten the powerfulness of trainee director piece dealing amongst others. In the role playing, a conflict province of affairs is artificially created too ii or to a greater extent than trainees are assigned dissimilar roles to play. For example, a manful mortal employee may assume the role of a woman mortal supervisor too the woman mortal supervisor may assume the role of a manful mortal employee. Then, both may live given a typical piece of work province of affairs too asked to respond equally they facial expression others to do. Such role playing results inward ameliorate agreement amidst individuals. It helps to promote interpersonal relations too mental attitude change.
- Case Study : Case study method was get-go developed past times Christopher Langdell at Harvard Law School. Influenza A virus subtype H5N1 instance is a written job organisation human relationship giving sure details of the province of affairs is relation to a specific matter. Such instance study may live related to whatsoever aspect of direction such equally production, marketing, personnel, finance too so on. The instance presented is ever incomplete. This way the solution to the job is non provided. The participants are supposed to seat the best available solution.
Influenza A virus subtype H5N1 small-scale grouping of managers are asked to study the instance inward the struggle of theoretical study already completed too is followed past times opened upwards give-and-take inward the presence of capable instructor, who tin guide intelligent give-and-take too analysis. There is naught similar i right answer to the instance study.
Case study method has sure advantages like, (a) in-depth thinking virtually the affair past times managers, (b) to a greater extent than perception inward province of affairs too greater observe for the opinions of others. - Conferences too Seminars : Deputing officers for conferences too seminars is a method available for direction development. Various matters are discussed systematically inward such conferences too seminars. This provides novel information too cognition to the managers. The participants inward such conferences too seminars are limited. As a result, to a greater extent than persons acquire an chance to participate inward such conferences for self-development. Conferences may live directed or guided or may live for consultation too finally for job solving.
- Simulation : Here, an executive or trainee is given practical preparation past times creating province of affairs / environment, which closely represents the existent life province of affairs at the piece of work place. For example, activities of an organisation may live simulated too the trainee may live asked to brand a determination inward back upwards of those activities. The results of those decisions are reported dorsum to the trainee amongst an explanation. The written report illustrates what would have got happened if that determination was taken. The trainee teams from this feedback too improves his subsequent simulation.
- Management / Business Games : Influenza A virus subtype H5N1 diversity of figurer too non-computer direction / job organisation games have got been devised for preparation of managers. This preparation method is used inward direction development. It is a type of classroom method of training. The game is designed to correspond existent life situation. Employees for managerial positions are position inward an do of actual decision-making. Influenza A virus subtype H5N1 job is provided to them along amongst all the necessary information too constraints. The employee is asked to brand a decision. The character of this determination is judged past times how good the applicant has processed the information provided to him. The processing of information is supposed to live guided past times cognition of the goals too policies of the organisation. Even if error is made inward the game, the trainee tin larn a lot out of his mistake. This avoids possible mistakes piece taking decisions for his company. This method develops capacity to choose rational decisions past times managers.
- TV too Video Instructions : TV too Video instructions are used for preparation too direction evolution programmes. At present, programmes on direction problems are arranged on TV network regularly. Videotapes are also available on direction training. Books too periodicals are published regularly on management. Audio-visual aids (film strips, Video, tape recorders, TV, overhead projectors, etc.) are at nowadays used for preparation of managers.
Question Bank On Human Resource Management too Development - HRM / HRD ↓
- Explain the meaning, nature too features of human resource.
- Explain, inward brief, the steps inward the selection procedure.
- Explain the significance scientific selection of supervisory staff.
- State too explicate the dissimilar methods of preparation of managerial personnel.
- What are the objectives too benefits of preparation of managers?
- Write curt notes on:
- Recruitment too selection
- Sources of recruitment
- Meaning too objectives of employee training
- Advantages of preparation of employees
Article Source: PG Study Notes, Academic Year: 2009-2010, Article Sharing Motto: To Help Students Understand HRM Via Self-Study.